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It appears she did not actually make use of either phone, suggesting her intention was to sell them for a quick profit.
As far as I’m aware the thief has not been caught and could be targeting others with this crime.
A few weeks ago an unknown person walked into a mobile phone store, claimed to be me, asked to upgrade my mobile phones, and walked out with two brand new i Phones assigned to my telephone numbers.
My phones immediately stopped receiving calls, and I was left with a large bill and the anxiety and fear of financial injury that spring from identity theft.
Following the checklist, I placed a fraud alert and obtained a free credit report.
I also prepared an identity theft complaint affidavit, which I later printed and took with me to my local police station when I filed a police report.
So, following the template provided by Identitytheft.gov, I wrote a letter to my carrier requesting all records related to the fraudulent upgrades on my account.
Section 609(e) of the Fair Credit Reporting Act requires that companies provide business records related to identity theft to victims within 30 days of receiving a written request.
I logged in to my online account, changed the password, and added an extra security PIN recommended by the fraud department.
I then logged on to the Federal Trade Commission’s website to report the theft and learn how to protect myself. It includes step-by-step instructions and sample letters to guide victims through the recovery process.
A few days later I received an email about mobile phone insurance that the thief had apparently added to my account.
After three trips to my carrier’s retail stores and many hours on the phone, my carrier eventually fixed all the problems and refunded the fraudulent charges.The representative agreed to remove the charges, but blamed the theft on me.